Booking Cancellation

Event Booking Cancellation Request Received

Your cancellation request has been submitted.

Thank you for letting us know that you’re unable to attend your scheduled Bonsai & Brews® event. Your request has been received and will be reviewed in accordance with our cancellation and rescheduling policy.

Important: This form does not reschedule your booking!

Submitting a cancellation request does not automatically move your reservation to a new event date.

Non-Refundable Ticket Policy: All event ticket purchases are final and non-refundable. By submitting a cancellation request, you acknowledge that no refund will be issued. If you wish to attend on a different date, please reply to your original booking confirmation email with the event you would like to transfer into. Transfers are subject to availability and are not confirmed until you receive a response from our team.

If you would like to attend a future event, you must:

1. Locate your original booking confirmation email.
2. Reply directly to that email.
3. Include the new event date, and venue you would like to attend.

Our team will review your request and contact you if any additional information is needed.  Please make sure the event has availabilty.

Please Note

• Event transfers and reschedules are subject to availability.
• Requests are processed in the order they are received.
• Your original reservation is not considered transferred until you receive confirmation from our team.
• Do not create a new booking unless instructed to do so.

Need Assistance?

If you cannot locate your booking confirmation email or have questions regarding your reservation, please contact us at:
info@ThunderstruckBonsai.com
(727) 266-6791

We appreciate your support and look forward to creating bonsai with you at a future event.

Thunderstruck Bonsai
Making bonsai approachable, memorable, and fun.