Privacy Policy

Last Updated: [Jan 2026]
At Thunderstruck Bonsai, accessible from thunderstruckbonsai.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Thunderstruck Bonsai and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.  your privacy is important to us, we will never sell your data!

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Privacy Policy for Thunderstruck Bonsai

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal, tax, and accounting requirements, or until a user requests deletion, whichever comes first.  We collect information about you during the checkout process on our store.  We use cookie to improve your experience and analyze website traffic.  WE DO NOT SELL YOUR DATA. 

What we collect and store

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:
  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.
  • If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.  We will also store comments or reviews, if you choose to leave them.

While you visit our site, we’ll track:

    • Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
    • Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
    • Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Event Participation Data

When you register or attend a Bonsai & Brews® event, we may collect information such as your name, contact information, ticket details, and attendance status. Photos and videos may be taken during events and used for marketing or promotional purposes. If you prefer not to appear in event media, please notify us at the event or contact us at any time to request removal.
 

Data Retention Disclosure

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, for legal or accounting obligations, or until a user requests deletion, whichever comes first.
Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased, and where it should be sent.
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example – Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Thunderstruck Bonsai. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal, tax, and accounting requirements, or until a user requests deletion, whichever comes first.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, for legal or accounting obligations, or until a user requests deletion, whichever comes first.
Log Files

Thunderstruck Bonsai follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Thunderstruck Bonsai uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Thunderstruck Bonsai.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Thunderstruck Bonsai, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Thunderstruck Bonsai has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Thunderstruck Bonsai’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
We do not sell personal information. We may “share” data for cross‑site advertising or analytics purposes as defined under the California Consumer Privacy Act (CPRA). California residents may opt out of such sharing by contacting us.

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business deletes any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data Rights Request Instructions
You may request access, correction, deletion, or a copy of your personal information by contacting us at: info@thunderstruckbonsai.com
We will respond within 30–45 days as required by applicable law.
Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly market to children under 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

• Square
• PayPal
• Woocommerce
• Stripe

Google Analytics

We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Google Privacy.

Meta Marketing

We use Meta marketing tools to track and analyze user behavior on our website. Meta may use the data collected to personalize ads and improve their services. For more information on Meta’s privacy practices, please visit the Meta Privacy Policy page: Meta Privacy.

Microsoft Clarity Disclosure & Behavioral Analytics

We use Microsoft Clarity and Microsoft Advertising to better understand how visitors interact with our website. This includes:

  • Behavioral Metrics: Clicks, scrolls, and navigation patterns
  • Heatmaps: Visual representations of user engagement
  • Session Replays: Anonymous recordings of user sessions

This data helps us:

  • Improve site usability and content relevance
  • Optimize performance and layout
  • Detect and prevent fraudulent or malicious activity
  • Inform marketing and advertising strategies

Data is collected using first-party and third-party cookies and other tracking technologies. Clarity uses cookies and similar technologies to collect this data. None of it is personally identifiable, and it’s used solely to enhance your experience. By continuing to use our site, you agree to this data being shared with Microsoft for analysis. By using our website, you consent to this data being shared with Microsoft for the purposes outlined above.

For more information, please refer to the Microsoft Privacy Statement.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.
  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Thunderstruck Bonsai LLC
  • “Country" refers to United States.
  • “Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  •  "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  •  "Personal Data" is any information that relates to an identified or identifiable individual. Service" refers to the Website.
  •  "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  •  "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  •  "Website" refers to Thunderstruck Bonsai accessible from https://thunderstruckbonsai.com
  •  “You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Cookie Policy 

Thunderstruck Bonsai Cookie Policy
Last Updated: [Feb 2026]

At Thunderstruck Bonsai, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Cookie Policy explains how we use cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files placed on your device to store data that can be retrieved by a web server in the domain that placed the cookie. We also use similar technologies such as pixels, tags, and web beacons (“cookies” collectively). They help run our website, remember your preferences, understand performance, and—if you allow—deliver and measure ads.

Who is "we"?

Thunderstruck Bonsai (“we,” “us,” or “our”) operates thunderstruckbonsai.com. For how we handle personal data more broadly, please see our Privacy Policy

How We Use Cookies

We use cookies for various purposes, including:

• Strictly Necessary (Essential): Required to provide core functionality such as page navigation, secure areas, your shopping cart, and checkout (e.g., WooCommerce session and cart cookies). These cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.
• Performance: Help us analyze site performance and fix issues (e.g., load times, error tracking).
• Functional Cookies: Remember your preferences (e.g., language, region) and enhance features.
• Advertising/Marketing: These cookies may be set through our site by our advertising partners to show relevant ads and measure their effectiveness (e.g., Meta technologies such as the Meta pixel).

Third-party cookies we use

1. Google Analytics: We use Google Analytics to collect information about how visitors use our site. This information helps us to improve the site and provide a better user experience. The data collected is anonymous and includes the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
2. Google Tag Manager: We use Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our website without having to modify the code. This helps us to efficiently manage our marketing efforts.
3. Meta Pixel: We use the Meta Pixel (formerly Facebook Pixel) to track visitor activity on our website. This allows us to measure the effectiveness of our advertising by understanding the actions people take on our site.
4.  PayPal:  Payment processing cookies when you select PayPal at checkout. See the PayPal Privacy Policy.

We do not control third‑party cookies once they are set. For details on how those providers use data, please refer to their policies above

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available.

• Browser Settings: Most browsers allow you to manage cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.
• Opt-Out Tools: You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on. For Meta Pixel, you can adjust your ad preferences through your Facebook settings.

Your choices: consent, preferences, and opt‑out
  • Manage preferences anytime: Open Cookie Settings (link in our site footer and banner) to accept/reject categories beyond Strictly Necessary, and to update your consent choices. Changes take effect for subsequent browsing.
  • Reject non‑essential cookies: Click Reject non‑essential in our banner to use only Strictly Necessary cookies.
  • Browser controls: You can also configure your browser to block or delete cookies; doing so may impact site functionality.
  • We honor browser‑enabled Global Privacy Control (GPC) signals as an opt‑out preference where detectable.
What information cookies collect

Depending on the category, cookies may collect device identifiers, IP address, browser type, pages visited, time on site, referring URLs, and interaction data. We use this to operate the site, prevent fraud, improve the store, and—if you consent—measure and personalize advertising. See our Privacy Policy for full details on what we collect during checkout and account creation.

Retention

Cookies remain on your device for varying periods:

  • Session cookies expire when you close your browser.
  • Persistent cookies stay until they expire or you delete them via your browser or Cookie Settings.
    Our Cookie Settings panel always lists the current cookies we use, their provider, purpose, and expiration so you can make informed choices. (This dynamic list updates automatically as our site changes.)
Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

© 2021-2026 Thunderstruck Bonsai. All rights reserved.
Bonsai & Brews® is a registered trademark owned by Thunderstruck Bonsai.